Computers can be baffling. Sometimes a book will help walk you thru a new program.
Sometimes you just need help with how to fix a small problem. You can’t get merge to work for your mailing list. You can’t get Outlook setup or moved.
You could take a training course on Microsoft Word, but you don’t have time. Or you don’t want to sit thru a class for hours to simply answer a question. Training may simply take too much time because it is not focussed.
You may want training on a particular program in Microsoft Office. You may want help with a printer. I can setup individualized training to show you how to do particular tasks. I can leave you with an outline for reference.